Blog – Inclusion Tree

3D printing, Fishing and Dedication

hello@inclusiontree.com.au — Mon, 13 Jul 2026 06:27:26 +0000

3D printing, Fishing and Dedication:

Bill’s Quality of Life Improves

In his younger years, there was nothing Bill liked more than going out on the ocean with friends on a rented boat to fish. “Just the pleasure and serenity … looking at the water,” Bill told us, thinking back to those days. However, 20 years ago, Bill experienced a devastating stroke that left him with only one “Good” arm and leg, requiring him to use a wheelchair for mobility. Since then, he hasn’t been able to enjoy the pleasures of fishing.

But thanks to the efforts of Mark, one of his support workers, Bill has been able to get back out on the water and fish again, returning to something he once loved.

A simple thought led to a big change

Mark has been working with Bill for some time, often taking him on day trips to help get him out of the nursing home where he lives. One of these frequent trips is to Mark’s property, which has a large lake with a jetty where you can sit right on the water.

Mark’s Lake is stocked with fish, and he often lets other NDIS participants fish there; he also runs a school holiday program that teaches kids how to fish. It was on one of these frequent trips that, knowing Bill’s love for fishing, Mark had the thought, “Gee, it’d be nice if you could have a fishing rod.”

This thought stuck with Mark, and as he mulled it over, a design began to take shape. Being somewhat of a tinkerer, Mark set to work on creating a 3D-printed device to hold a fishing rod. From what Mark describes, it is a multidirectional arm that can swivel left, right, up, and down, and has a tube that a fishing rod can slide into. There are also a few straps that help hold the rod in place, and the entire gadget clamps to the side of Bill’s wheelchair.

Since Bill only has one arm that can operate a fishing rod, he can cast the line and place the rod in the holder, freeing his good arm to tighten the line and wait for the fish to strike. Once the fish is on the line, Bill can reel it in, but he still needs a bit of help to net and land it, something Mark is all too happy to step in and do.

That First Catch

What was it like when he caught his first fish? “I don’t think he stopped talking about it for about a week … He must have told everyone in the nursing home,” Mark told us. Bill’s first successful catch was an amazing experience; he had managed to reel in a 10-pound carp. A feat that most didn’t believe, luckily, Bill had some photos to show off his whopper of a catch.

Bill is still buzzing with the memory, “Pretty good, mate, eh?”

Reconnecting with Community

Allowing Bill to fish again isn’t just about finding something for him to do or checking off a task list; it is about giving him the tools he needs to access that part of his identity again. “If you just do the normal stuff, rock up, do the basic stuff, it doesn’t really enhance their life very much,” Mark explains. For Mark, doing just what is required of him for his work is only a starting point; doing small things that let participants enjoy their lives is worth the effort.

There are plenty of well-documented studies that show that community participation for people living with disability is nothing but beneficial. Being part of their community helps build their independence, improves their wellbeing and confidence, and allows them to create genuine social connections with others. It goes to show that NDIS funding for social outings is an invaluable resource for participants’ long-term wellbeing and is core to capacity-building support.

Mark’s support for Bill doesn’t start and end with fishing; they make day trips to the Zoo, have visited Australia’s oldest pub, and explored a property on the Patterson River after a chance meeting with a former Manly footballer.

Their genuine care and respect for one another is also shown in the way they talk about each other.

“Imagine if you’ve been in a nursing home for 20 years and someone comes and says, ‘We’re going fishing today,'” Mark says. “It just makes such a difference.”

“He’s unreal,” Bill says simply. “He’s a top bloke.”

How Mark’s approach to support allows for real change.

Mark’s 3D-printed gadget isn’t just a clever idea; it is the result of what real support looks like. Mark didn’t just identify Bill’s needs; he saw something that could really affect Bill’s life in a positive way.

“You know, most of the people I look after, I go above and beyond,” Mark says. “Just try and give them some more experiences.”

The extra effort of taking a bit of time to think, create, and problem-solve can make a real difference in a participant’s life, allowing them to achieve their goals and set new ones. Once their horizon expands, suddenly things that might seem like they were out of reach become not only obtainable but doable.

Bill sums up his gratitude with a good bit of humour: “I introduce him to people as me dad, and he introduces me as his daughter.”

Support that Works

For Mark, the cost of making Bill’s rod holder was almost nothing, but that’s only because he already owned the tools and knowledge to complete the project. Not every support worker can have access to these resources, nor is 3D printing the solution to every problem. But Mark’s approach of identifying a participant’s desires and considering steps to realise them is what’s important.

You could have a participant who wants to become a creative writer; finding a writing group they can join can be helpful. Or maybe they want to get into doing something with their hands; looking for community-run work sheds is an option. Whatever your participant wants to achieve, there are always small things you can do to help them along the way.

“The little things that people take for granted,” Mark reflects. “When you spend all day not doing them, you really miss them. It makes a world of difference when you can do them again.”

NDIS Reform Update: June 2026

hello@inclusiontree.com.au — Mon, 29 Jun 2026 01:38:20 +0000

NDIS Reform Update

Where Things Are At, What’s Next, and How You Can Help

There has been a lot of discussion over the last few months about reforms to the NDIS, particularly in the last budget release and the legislation changes currently going through parliament. The main message is that many people in our community, participants, families, and providers, feel anxious, confused, or unsure about what these reforms mean.

This update is here to help you understand:

Where things are currently up to
What changes are likely to come next
What you can do to support better outcomes

Where Are the NDIS Reforms Up To?

The Australian Government is making changes to the NDIS to improve how the system works and make it more sustainable in the long term. These reforms are based on recommendations from the NDIS Review (Dec 2023) but do not seem to consider the Disability Royal Commission into violence and abuse (Sept 2023).

What has happened so far:

New laws are being debated in the Senate. The final outcomes will not be known until the next sitting in August. The focus is intended to shift toward fairness, consistency, and sustainability. They strongly emphasise the importance of early intervention, foundational supports, plan management and support coordination and clearer rules about what the NDIS does and does not fund.

There is increased attention on fraud, compliance, plan management and registration for SIL providers. Some participants have already noticed; more have requested plan reviews, tighter decisions, and changes in how supports are described and justified.

What Changes Are Coming Next?

The reforms will not happen all at once; they will be rolled out over the next few years. Commitment to discussion with the community and information sharing as changes occur.

Key changes to expect:

Introduction of “Foundational Supports”

These are supports available outside the NDIS, for people with disability who may not have a plan, which are expected to include community-based supports, early supports for children, and peer programs. These will be delivered through states, territories, and community organisations.

These have not yet been agreed to by the states and have not yet been built. It’s important that these are built first before people are moved off the NDIS.

Clearer Funding Rules

The government is working toward a defined list of what NDIS funding covers and what it doesn’t, this will reduce flexibility in some areas.

Changes to Planning and Budgets

Plans may move towards more standardised budgets and mat require stronger links between goals, outcomes and funded supports. There will also be increased monitoring of how funding is used.

Navigator and Support Systems

A new system of “NDIS Navigator” is being designed which aims to help people both understand the system and be more connected to mainstream and community supports.

Market and Workforce Reforms

There are efforts to improve overall provider quality, workforce capacity, pricing and sustainability, as well as a greater focus on safeguarding participants.

What Does This Mean for Participants and Families?

While the goal of reform is to improve the system, change can feel uncertain and overwhelming. Some people may experience concerns, confusion, frustration about the possible changes to their supports as well as difficulty navigating multiple systems.

It is important to remember that the NDIS is still here to support people with disability and your voice, goals, and needs still matter. There are also plenty of opportunities for you to help shape how these changes happen.

What Can You Do to Help Create Better Outcomes?

There are practical and powerful ways you can be involved.

Share Your Voice

You can:

Contribute to consultations and submissions
Share your story with local and federal politicians
Contribute to consultations with advocacy groups
Participate in surveys or community forums

Stay Informed (But Not Overwhelmed)

Focus on trusted sources of information.

Helpful strategies:

Follow updates from reputable organisations
Attend relevant community information sessions
Ask questions when you are unsure

Strengthen Evidence for Supports

With changes coming to funding decisions, it’s important to clearly show why supports are needed.

You can:

Gather reports from therapists or professionals
Link supports clearly to goals and daily life outcomes
Document changes, progress, and challenges
Ensure all supports are documented e.g. shift notes

Build Community and Connections

NDIS reforms are placing more emphasis on community-based supports.

Consider:

Peer support groups
Local programs and activities
Community organisations
GP health care plan for therapy

Advocate for What Matters

Advocacy doesn’t have to be formal, it can start with a conversation.

You can:

Speak up in planning meetings
Challenge decisions respectfully
Seek support from advocacy organisations

Work Together

Better outcomes happen when we work collectively.

Participants
Families
Providers
Community organisations

By working together, we can influence how reforms are implemented and ensure they reflect real needs, not just policy intentions.

We will send you templates that you can use for writing to your local and federal politicians.

A Final Message

We understand that these changes may feel unsettling. Many people are worried about what the future might look like.

An opportunity to build a system that is:

More inclusive
More consistent
More responsive to people’s real lives

Your voice, your experience, and your advocacy are critical in shaping what comes next.

You are not alone in this, we will continue to share updates, provide guidance, and stand alongside you every step of the way.

Rhonda’s Story

hello@inclusiontree.com.au — Thu, 25 Jun 2026 03:16:15 +0000

Rhonda’s Story

Reader discretion; this story mentions drug usage, exploitation and racism

At Inclusion Tree, we’re driven by a core belief: lasting change begins with safe, stable housing. Insecure, unsafe, or non-existent housing undermines both physical and mental well-being. Ensuring people have a secure roof over their heads is the foundation for a flourishing life.

We recently sat down with Rhonda, one of our participants, and her Support Coordinator, Marty. We wanted to hear from Rhonda about her new living situation and how it has positively impacted her quality of life. Rhonda has gone from living in her car to an unstable shared house, to now a place she can call home, with the support she needs and where she can feel safe.

Rhonda’s life has had many ups and downs; she has worked on a trawler, sailed around Australia and spent time overseas. However, she has also experienced homelessness, drug dependence, Isolation and theft.

‘I was living in my Toyota’

Something most people don’t understand about homelessness is that the “Visible Homeless”, this being people sleeping on the streets, only makes up a small fraction of the homeless population. A larger part of the homeless population is the “Invisible Homeless”; this looks like people sleeping on their friend’s lounge chair, living in a camper, or even sleeping in a car. This was the situation Rhonda found herself in not that long ago.

“I was living in my Toyota,” she says. “Trying to find somewhere decent to live for me and Tyrone (her son)”.

Luckily, Rhonda was able to secure a more permanent living arrangement following an inheritance allowing Rhonda to purchase her own home. This was meant to be a fresh start, an opportunity for some stability that would allow her and her son to build a better life. However, this wasn’t the case, as the lack of support she received while in the house, coupled with others who sought to take advantage of Rhonda’s situation, led her to move out.

Rhonda recalls that Mitch and the other so-called friends moved in, took drugs, and started shooting up speed.

Marty adds: “As a result, we got complaint after complaint from neighbours. All we could do was keep calling the police. It was really hard to keep supports viable because it was so dangerous.”

Keeping supports, that would go to the house became increasingly difficult, both from the implied threat others imposed on staff and from the safety hazard posed by leaving used needles lying around the house, which cleaners would often find.

Rhonda also mentioned that Mitch and the others often stole from her, taking her clothes and valuables. She was trapped in an environment that wore away at her and her son constantly, with very little she could do about it because the systems that be didn’t allow for it.

During this time, Rhonda also needed to go to hospital to have a toe amputated. While this dark turn seems like the culmination of tragedy, there was a silver lining. It allowed our team to arrange a planning meeting with the NDIS, resulting in Rhonda being able to increase her funding and access Supported Independent Living (SIL) Funding.

Rhonda now lives in a much safer home with a more attentive provider; her son still lives in the same house in Lismore. However, the other people who were taking advantage of his living arrangement have been removed and prevented from returning, resulting in a greater quality of life for both.

What home means now

When we asked Rhonda what home means to her, she said, “It means somewhere to live.”

But it’s a little more than that; she told us about the meals she can now enjoy, being sure she can have breakfast, lunch, and dinner every day.

“They cook me yummy breakfasts. Bacon, eggs, tomato and cheese.”

Many of her support workers are Filipino, so they often cook special meals for her that she absolutely loves. They also, at times, do simple, kind gestures for Rhonda; recently, one of them painted and decorated Rhonda’s nails. These are simple human gestures that make Rhonda feel seen and valued as an individual.

Having a stable environment has also given her time to work on skills and develop hobbies that she is passionate about. In her spare time, Rhonda enjoys making dream catchers and teaching herself to play the guitar. Rhonda shared that she has a deep love of music; she enjoys attending live music festivals when she can afford them and loves classic rock artists such as Led Zeppelin, Deep Purple, and Nirvana.

Culture, Community and Prejudice

Being Aboriginal, we wanted to know how that has shaped her worldview. Her response was quite sharp: “It’s given me a lot of racism.”

This was clearly a pain point for her, and we didn’t want to push too much, as people with a disability are more likely to experience abuse and exploitation; the likelihood is increased for First Nations people and again if they are homosexual, which Rhonda also is.

But when we asked whether there were any positives, she told us an interesting story.

Rhonda told us about her experiences while camping at Mount Warning; she was able to commune with the spirits of past elders who warned her to avoid a property she was planning to stay at. They told her that there had been a murder and to avoid the place; whether it was intuition or something else, Rhonda took the experience to heart and did as the Elders adviced.

For Aboriginal people, the concept of communing with the spirits of the deceased is possible through “The Dreaming,” as death is not seen as an end but rather a transition: the spirit of the deceased leaves the body and embarks on a spiritual journey. Furthermore, “The Dreaming” is not a dream realm most assume it is; rather, it is a complex, all-encompassing reality that spans all locations in space and time, a constant cycle of connecting the past, present, and future. A another term for “The Dreaming” is the “Everywhen”, a place where everything happens all the time.

In addition to being an Aboriginal person, Rhonda is a proud member of the LGBTQ+ community. While she admitted that she isn’t as involved in many mainstream spaces, there are two groups she regularly spends time with: the Radical Fairies and Tropical Fruits.

Tropical Fruits is an LGBTIQ+ Community group operating in the Northern Rivers that holds regular events that are self-funded, independent, and run by volunteers. They run a number of events throughout the year with the goal of celebrating the “Rainbow Region”, that is, their colourful name for the Northern Rivers.

The Radical Faries, on the other hand, are a more inwardly contemplative group. While they may be a much larger international group, they enjoy a looser affiliation with one another, focusing more on providing a safe place for LGBTQ+ members in their local communities. Radical Fairies have been around since the 1970’s and embody the new age spiritual movement as well as more progressive ideologies.

Writing to share her life

We asked Rhonda, “If you could wave a magic wand, what would your next chapter look like?” Her answer surprised us.

“I wouldn’t change much,” she says, “because I’m going to write a book.”

The things she shared with us showed that Rhonda has lived a very adventurous and unique life. She’s been to Burning Seeds in Matong State Forest, Arnhem Land, The Cook Islands, Thailand and New Guinea. These might not seem like outstanding travels, but some of the sordid details that Rhonda shared might be a bit too… salacious for this blog post. Needless to say, they are not what your average tour group would be getting up to, and you will have to wait for her book to come out to read about the exciting details.

Besides her leisure time, Rhonda’s work life is also out of the ordinary. For years she worked on a fishing trawler, which allowed her to travel all around Australia with her dog.

“I love being at sea. The calmness and the tranquillity, the sunsets and the sunrises are beautiful.”

When we asked what she wants people to take away from her book, she said:

“A laugh. Because it’d be quite funny, some things I’ve done.”

Her Advice

We asked her what advice you would give to others who might find themselves in your situation. She didn’t mince words or offer any light statements, just simply: “Don’t take hard drugs. Because it will ruin your life.”

This is one of Rhonda’s biggest regrets; a choice she made when she was younger that still darkens parts of her life. However, she has managed to carve out a small space just for herself, with friends and family living close by.

In Closing

Rhonda’s story isn’t neat; it doesn’t wrap up at the end with a nice bow. She still has things she needs to work through and needs space to heal. But now, with the right supports and a stable home, she can start that process and build herself up.

She has new friends who match her style and offer a positive influence. She also has some old friends who meant so much to her; thanks to the new home, she has been able to reconnect with a girlfriend she drifted apart from. One that knows her well, “my whole history”, Rhonda describes, and being able to do so has given Rhonda a powerful feeling of pride.

Today she looks forward to community events, local markets and the odd music festival here and there.

Having the right supports doesn’t undo Rhonda’s past, but they give her a foundation to build a better present and, with time, allow her to build a better future for herself.

Small Wins, Big Hearts

hello@inclusiontree.com.au — Tue, 09 Jun 2026 03:26:52 +0000

Small Wins, Big Hearts:

How Our Team at Inclusion Tree Celebrates Every Step Forward

At Inclusion Tree, we know that progress doesn’t always come in giant leaps. Sometimes it arrives as a quiet phone call, a signed form, or a participant seeing their fruit trees for the first time in years.

We asked our staff: “What’s a small win that felt big?” Their answers reminded us why we do what we do. Every win, no matter how small it looks on paper, can change a life.

Here’s what they shared.

Bec C.

“Got a participant approved for SDA, a better property for life.”

Getting approval for housing is more than just having a place to rest your head at night. It’s about having a place to call home. A place you feel safe, somewhere you know is just for you, allowing you to build a better and more stable life.

Chey

“Found the Victoria aid and equipment program to support a participant while waiting on funding.”

Sometimes things can’t wait for approvals to be made, to make sure every box is ticked, “I’s” dotted and T’s” crossed. Sometimes a need must be met right away, even if it’s just a temporary solution while you wait. Chey’s work ensured that her participant didn’t see their standard of living slip while the slow wheel of bureaucracy turned in the background.

Lisa

“Found a pathway for young people diagnosed with dementia to get access to a team of NDIS planners.”

While dementia is often seen as a disease that affects the elderly, particularly those over 65, we often forget that dementia can affect anyone at any age. This can cause those who are under the age of 65 to have their symptoms overlooked, diagnoses missed, and symptoms ignored until the disease has manifested completely. By finding a path for younger people to access the NDIS, she has ensured they can maintain their standard of living for longer.

Kel

“A plan review with a great planner.”

Sometimes a routine paperwork session can be improved when you are working with someone who gets it. Enabling you to get the best outcome possible for your participant.

Drew

“A provider that hadn’t been doing much reporting went to panel, got a kick up the butt, and now they’ve been reporting after a year and a half.”

While it’s disheartening to see others in our space not doing the work they should. There is a sense of grim satisfaction that comes from seeing the existing process working as it should and having the desired result come out the other end. At the end of the day, it means there is now more quality work being done for participants, and that’s all we can ever hope for.

Renee

“Getting a team of independents who had gone a little rough together for some team meetings, getting on track.”

We all have our bad days, but when you find yourself continuously butting heads with each other, that’s when problems arise. This is compounded further when you’re meant to be working with participants. The support you provide can begin to slip, and the participant can lose their consistent services. Renee was able to cool tensions, ensure support could continue, and respect the participant’s needs.

Karli

“Learning about restrictive practices and how to report to the commission.”

Learning about challenging topics can yield significant benefits. Restrictive practices may be uncomfortable to study, but recognising their signs and understanding their impact equips you to help participants avoid abuse and preserve their quality of life. Submitting clear, concise reports also supports participant outcomes; precise reporting ensures cases are addressed promptly.

Gregor

“My participant wanted to study as part of her goals. She found a great bookkeeping course with support through TAFE, and we’re in the last stages of getting started. She is super happy about it.”

Helping someone take the next steps in their education is a momentous achievement. While on the surface it might not seem like much, being able to access information, learn, and get qualified opens doors to careers. Accessing a reliable wage is the pathway most of us take to lead rich and fulfilling lives.

Blake

“I’ve supported a participant who, due to funding constraints, had to reduce his weekly travel support from Delungra to Inverell for shopping and switch to a fortnightly schedule. It wasn’t ideal, but he managed by doing a larger shop every two weeks to get by.

Nonetheless, we submitted a plan change request and recently secured enough funding to restore his weekly trips to town and add support for one Saturday each month dedicated to leisure activities. In the context of substantial NDIS plans and supports, it was rewarding to help someone who was making do with less access secure the additional funding needed to make daily life easier and more enjoyable.”

While sometimes making do with what you have is a reasonable response to sudden changes, it doesn’t mean it’s the right one. I think most of us would feel pretty left out if we were suddenly told that we could only do our grocery shopping once a fortnight; it’s no different for people on the NDIS who have no other choice. Being able to get these weekly shopping trips back is amazing, and having a little left over for a monthly leisure activity is icing on the cake.

Rebekah

“A win for one of my participants is that I helped her get approval for a motorised wheelchair to access her acerage property. She was very happy as she had not been able to see her fruit trees for several years, and it was one of her loves prior to her decline in health.”

Imagine suddenly being locked out of random parts of your home; it would feel unfair, and your home would feel more alien to you. By being able to explore her land, Rebekah’s participant now has her freedom back and her home.

At Inclusion Tree, we don’t measure wins by size; we measure them by what they mean to the person living them. A plan review, a reporting provider, a wheelchair to reach an orchard, these are not small things; they are real impacts made in people’s lives.

To our participants, every tiny victory of yours becomes our biggest celebration. To our staff, thank you for seeing what matters.

If you would like to join our team and have your own small wins, check out our career page.

Beyond Mobility

hello@inclusiontree.com.au — Mon, 11 May 2026 06:26:13 +0000

Beyond Mobility

How Assistive Technology Rebuilds Lives, Connection, and Community

For many of us, the morning routine is automatic: roll out of bed, make a coffee, check our phones, and head out the door. But for over 2.5 billion people globally, these simple tasks present daily barriers. That’s where Assistive Technology (AT) steps in, not just as a tool, but as a bridge back to life.

According to the World Health Organisation, AT can be anything from a pair of glasses and a hearing aid to advanced speech recognition software or an all-terrain wheelchair. And here’s the thing, most people don’t realise: the majority of people who use assistive technology use more than one product. Integrated services matter because real life isn’t one-dimensional.

With an ageing global population and a rise in noncommunicable diseases, an estimated 3.5 billion people will need AT by 2050. Yet today, in many countries, most who need it simply cannot access it.

But this post isn’t just about statistics. It’s about quality of life, mental health, and the one thing we all crave: genuine connection.

More Than Gadgets: AT as a Lifeline to Independence

Living with a disability often means navigating a world not built for you. Assistive technology changes that, restoring independence and dignity.

From powered wheelchairs that ease physical strain to therapeutic footwear that prevents amputations for those with diabetes, the right tool at the right time transforms daily living. The WHO highlights that early provision of hearing aids for young children supports language development, education, and future employment. For older people, timely AT can mean living at home safely for longer, rather than facing premature institutional care.

The Silent Crisis: Isolation When AT is Absent

The Australian Institute of Health and Welfare paints a stark picture: social isolation and loneliness harm both mental and physical health. They’ve been linked to emotional distress, high blood pressure, impaired immune function, premature death, and even dementia.

When people lack access to assistive technology, they don’t just struggle with tasks; they lose community. Prolonged isolation isn’t just lonely; it’s dangerous.

Conversely, more frequent social contact is associated with better overall health. But not all contact is equal. Unhealthy relationships can enable negative behaviours like substance abuse. That’s why meaningful, accessible connections matter.

Why Community Is Medicine for the Mind

The Mental Health Foundation explains that being part of a community powerfully benefits our wellbeing:

Reduces isolation: Regular social interaction protects against anxiety and depression.
Builds belonging: Feeling connected activates brain regions that calm us under stress.
Provides purpose: Volunteering or participating in community activities boosts self-esteem and confidence.
Eases psychological distress: Strong networks help buffer against discrimination, marginalisation, and unexpected crises.
Increases life satisfaction: People with strong community ties feel happier, more fulfilled, and more resilient.

For marginalised groups, teenagers, single parents, and people with long-term health conditions, community isn’t a luxury; it’s a protective shield.

A Success Story: Roderick’s Track Back to Life

Theory is important, but stories hit harder.

When Roderick finally received his Action Track chair through the NDIS, he described the moment as “bittersweet.” After five years of fighting for something he genuinely needed, he felt like he didn’t deserve it, a feeling far too many participants know.

But that chair opened his world again.

He can now visit his mate’s property and help maintain the land. He’s back to fishing, something he’s always loved. His mate jokes that he has to stay a bit further back from the water now, so he doesn’t become “croc bait.” That humour says everything about what the chair has given him: freedom, connection, and the ability to enjoy the outdoors safely.

Roderick can service his own car without strain and access parts of his home he hasn’t reached in years. And after 17 years, he’s finally looking forward to feeling the sun on his back and the wind in his hair.

His message to others navigating the system is simple:
“Hang in there. Speak directly to the delegate. Don’t give up.”

The Bottom Line

Assistive technology isn’t about “special treatment.” It’s about levelling the playing field. It reduces stress and fatigue, supports learning and employment, and enhances safety at home. But most importantly, it keeps people connected to the people and places they love.

Whether it’s a hearing aid that lets a grandchild hear “I love you,” or an all-terrain chair that lets a fisherman see the waves again, AT is ultimately about humanity.

As the WHO reminds us, improving access to assistive technology helps achieve the Sustainable Development Goals by ensuring no one is left behind in education, employment, politics, or the quiet, precious moments of everyday life.

If you or someone you know needs AT, don’t give up. Seek out communities, ask questions, and advocate fiercely. The right tool isn’t just a device. It’s a door back to your world.

The Moments

hello@inclusiontree.com.au — Fri, 24 Apr 2026 01:26:27 +0000

The Moments That Remind Us Why We Do This Work

In any job, there are days that feel routine, days when you tick boxes, follow plans, and go home tired. But in disability support, especially at Inclusion Tree, the work is never just a job, it’s a privilege. Sometimes, finding real value in what you do doesn’t come from a big milestone. It comes from a single moment: a laugh, a breakthrough, or a small act of trust that changes everything.

For NDIS Participants, progress doesn’t always look like a straight line. It looks like someone is trying a new food for the first time in years. It looks like a quiet “yes” after a hundred “no’s.” Those are the moments that remind our staff why they show up, day after day.

We asked two of our team members to share a moment that stopped them in their tracks and reminded them exactly why they do this work. Here’s what they said.

JJ and the Muffins

“JJ has a very limited range of foods that he eats. His mum fed him the same thing every day for years and years, so he isn’t open to trying new things. It’s a really bland selection too: dry toast, gold brand chick nuggets, and chips. Every single day.

When he moved into the SIL house, staff started gently trying to introduce him to new foods, or at least to get him to try them. He’s been with us for six months now.

Each Saturday, one of our staff members would bake chocolate muffins. Every time, she would ask JJ if he wanted to help. And every time, he would say, ‘No, please.’

But she kept asking. Kept trying. Week after week.

Then, out of the blue recently, she asked again, and he got up, ran out to the kitchen, and grabbed the muffin mix from the cupboard. We don’t know what changed. But he was keen to help.

He helped make the muffins. And then he actually sat down and ate them afterwards. So now we have a new food in his diet. Not the healthiest, sure, but it’s a start. And for us, that moment was everything.”

From Support Work to Support Coordination

“I’m new to Support Coordination, but in my previous role as a support worker, I loved seeing how much my support made a big difference in people’s lives. Every single day, there are moments where I can see how doing what I do helps people continue living their lives the best way possible.

For some of our Participants, they wouldn’t even be able to live independently if it wasn’t for all of us support workers showing up.

Now, I’m looking forward to transferring my caring skills into a more administrative role as a Support Coordinator. Even in this short time, I can already feel how crucial this work is, keeping people engaged in life, supporting independent living, and helping improve quality of life. That’s why I do this work.”

Why These Moments Matter

JJ didn’t just eat a muffin, he took a step toward trusting someone new. Our other staff member reminds us that whether you’re in the kitchen or behind a desk, every role at Inclusion Tree exists for the same reason: to help Participants live a life of choice, dignity, and genuine connection.

These aren’t just “feel-good” stories. They’re proof that consistency, patience, and heart change lives, slowly, quietly and beautifully.

Come Grow with Us

Moments like these don’t happen by accident. They happen because of incredible people like you, people who see value in the work, who keep showing up, and who believe that small wins are worth celebrating.

If these stories resonated with you, we’d love you to join our team.

We’re currently recruiting for several roles across support work and support coordination. Whether you’re experienced or just starting your journey in disability, if you bring care and curiosity, we’ll help you grow the rest.

Check out the jobs we’re hiring for right now on our Careers Page or send us a message to learn more.

Let’s create more of those moments, together.

Unlocking Independence

hello@inclusiontree.com.au — Mon, 09 Mar 2026 07:09:23 +0000

Unlocking Independence:

Your Guide to Assistive Technology with Inclusion Tree

What is Assistive Technology?

Assistive technology (AT) is so much more than just equipment; it’s a gateway to independence, inclusion, and opportunity. The World Health Organisation defines assistive technology as an umbrella term for assistive products, systems, and services that help maintain or improve an individual’s functioning in cognition, communication, hearing, mobility, self-care, and vision.

From simple tools to complex systems, assistive technology can range from:

Physical products: wheelchairs, glasses, prosthetic limbs, white canes, and hearing aids
Digital solutions: speech recognition software, time management apps, and captioning tools
Daily living aids: non-slip bathmats, modified cutlery, and large-print labels
Complex systems: powered wheelchairs, communication devices, and adjustable beds

The key principle? Assistive technology helps you do things you can’t do on your own, or helps you do things more easily and safely.

Who Needs Assistive Technology?

The need for assistive technology is far more common than many realise. According to the World Health Organisation:

Globally, more than 2.5 billion people need at least one assistive product. With an ageing population and a rise in noncommunicable diseases, this is expected to reach 3.5 billion people by 2050.

World Health Organisation

Most people will need assistive technology at some point in their lives. While some may require it temporarily, such as after an accident or illness, others may need it throughout their lives.

Assistive technology is most needed by:

Older people, helping maintain independence and safety at home
Children and/or adults with disabilities, supporting development, education, and participation
People with long-term health conditions such as diabetes, stroke, and dementia

The Life-Changing Benefits of Assistive Technology

The right assistive technology can transform lives, not just for the user, but for their families and communities too. Here’s what the research shows:

For children: Early provision of hearing aids supports language and communication development, limiting negative impacts on education, future employment, and community participation.

For mobility: Appropriate wheelchairs facilitate access to education and employment while reducing healthcare costs associated with secondary complications, such as pressure sores.

For health management: Therapeutic footwear for diabetes reduces foot ulcers and prevents amputations, reducing the burden on healthcare systems.

For ageing: Timely provision of assistive technology helps older people live independently and safely at home for as long as possible.

The broader benefits are undeniable; assistive technology enables inclusion and participation in family, community, and all areas of society, including political, economic, and social spheres.

NDIS Funding for Assistive Technology: What You Need to Know

The NDIS provides funding for assistive technology that meets the reasonable and necessary criteria. But understanding how the funding works can feel overwhelming.

Let’s break it down.

How the NDIS Categorises Assistive Technology

The NDIA uses three cost categories for assistive technology:

Low Cost AT
Under $1,500 per item
Example: Continence products, non-slip bathmats, walking sticks, basic shower chairs
Where Funding Sits: Core – Consumables budget

Mid Cost AT
$1,500 – $15,000 per item
Example: Standing hoists, custom shower chairs, ankle-foot orthotics, some power wheelchairs
Where Funding Sits: Capital budget

High Cost AT
Over $15,000 per item
Example: Custom-made wheelchairs, complex communication devices, ventilators
Where Funding Sits: Capital budget (quote required)

Understanding AT Product Risk

The NDIS also considers the risk level of assistive technology, which determines the advice you need before purchasing.

Low risk AT products are:

Unlikely to cause harm in day-to-day life
Available for trial or purchase in retail stores
Easy to set up and use safely without professional advice

Higher risk AT products may be:

Complex (like power wheelchairs)
Known to have caused harm
Used for restrictive practices
Requiring professional advice, setup, or training for safe use

Important: Some items are considered higher risk, even if they’re low-cost, such as bed poles and weighted blankets, which require professional advice to ensure safe use.

What Evidence Do You Need?

The evidence required depends on the cost and risk level:

Low cost AT: At least $500 is included in your Capacity Building budget for advice. For higher-risk low-cost items, you’ll need written advice before purchasing.
Mid cost AT: You need written evidence from an AT advisor (like an occupational therapist) explaining what you need, why it’s the best value, and how it helps your goals. No formal assessment required, but advice must be in writing.
High cost AT: You need both a recent assessment (within 2 years) from a qualified AT assessor AND a quote. For items over $15,000, the NDIS requires this before approval.

What the NDIS Won't Fund

The NDIS doesn’t fund:

General household items everyone uses (like standard kettles)
Items for treatment or rehabilitation
Modifications to public spaces or vehicles
Assessment tools used by therapists
Items more appropriately funded by other government services (like school or work equipment)

How Inclusion Tree Support Coordinators Can Help You

Navigating assistive technology funding can be complex, but you don’t have to do it alone. Our Support Coordinators at Inclusion Tree are here to guide you every step of the way

1. Understanding Your Needs and Goals

We start by listening. Your Support Coordinator will work with you to understand:

Your NDIS goals and how AT can help you achieve them
Your daily challenges and what would make the biggest difference
Whether you need temporary, long-term, or changing solutions

2. Connecting You with the Right AT Advisors

For higher-risk or higher-cost AT, you’ll need professional advice. We can:

Connect you with qualified AT assessors (occupational therapists, physiotherapists, speech pathologists, etc.)
Help you understand what type of advisor you need for your specific situation
Ensure you have the right funding in your plan for assessments

3. Navigating the Evidence and Funding Process

Paperwork shouldn’t stand between you and the support you need. We’ll help you:

Gather the right evidence for your plan review or reassessment
Understand what quotes and assessments are required
Submit requests to the NDIS through the correct channels

4. Exploring Your Options

Sometimes the best solution isn’t buying new. We’ll help you explore:

Trials: Testing equipment before committing
Rental options: Ideal if your needs are likely to change
Refurbished items: Quality equipment at lower cost
Borrowing arrangements: For short-term needs or holidays

5. Choosing Providers and Comparing Quotes

With your AT advice in hand, we’ll help you:

Shop around for the best value (without compromising quality)
Understand what’s included in quotes
Make informed decisions about optional features

6. Supporting Setup and Training

Getting the equipment is just the beginning. We’ll help ensure:

Your AT is delivered and set up correctly
You receive training on safe use
You have funding for ongoing support if needed

7. Planning for Maintenance and Repairs

Assistive technology needs looking after. We’ll help you:

Understand what repairs and maintenance funding is in your plan
Access urgent repairs when needed
Plan for replacements when technology is worn out or outgrown

8. Reviewing and Adapting

Your needs may change over time. We’ll help you:

Recognise when your AT no longer meets your needs
Gather evidence for plan reassessments
Advocate for funding updates at your next plan review

Examples: How AT and Support Coordination Work Together

Sarah’s Story: Sarah needed a powered wheelchair but wasn’t sure where to start. Her Support Coordinator connected her with an occupational therapist for assessment, helped interpret the recommendations, and compared quotes from three suppliers. The result? Sarah got the right chair with the features she needed, without the stress of navigating it on her own.

Michael’s Journey: Michael’s son needed a communication device. His Support Coordinator explained the evidence requirements, helped gather reports from his speech pathologist, and ensured the funding was included in his next plan. When the device arrived, they arranged setup and training sessions.

Eleanor’s Experience: Eleanor was struggling with daily tasks as her mobility declined. Her Support Coordinator identified low-cost AT options (shower chair, handrails, large-print labels) that could be purchased immediately from her existing budget, while also arranging an assessment for mid-cost equipment for the future.

Getting Started with Assistive Technology

Ready to explore how assistive technology can support your goals? Here’s your pathway:

Talk to us about what you’d like to achieve
Review your current plan, what funding do you already have?
Identify your needs, what would make the biggest difference?
Get the right advice, we’ll connect you with qualified advisors
Choose your AT, with support every step of the way

Why Choose Inclusion Tree?

At Inclusion Tree, we believe that assistive technology is about possibility, not limitation. We’re here to help you navigate the NDIS with confidence, ensuring you get the support you need to live the life you choose.

Our Support Coordinators bring:

Expertise in NDIS guidelines and funding processes
Compassion, we listen first and plan together
Persistence, we’ll advocate for your needs

Ready to Explore Assistive Technology?

Contact Inclusion Tree today to discuss how we can help you find and fund the right assistive technology for your needs.

Whether you’re exploring options for the first time or need help with a complex AT request, our Support Coordinators are here to help you unlock independence, inclusion, and opportunity.

From Steel to Support

hello@inclusiontree.com.au — Tue, 24 Feb 2026 01:58:45 +0000

From Steel to Support:

Rick Scammell’s First Year at Inclusion Tree

At Inclusion Tree, our strength is our people, their unique stories, resilience, and dedication. As we celebrate Support Coordinator Rick Scammell completing his first year with us, we sat down to reflect on his incredible journey from casual worker to a full-time, indispensable member of our team.

Rick’s path to support coordination is anything but ordinary, and it’s this unique perspective that makes him such a passionate advocate for our participants.

The Outdoorsman from Warwick

Based in Warwick, QLD, Rick services a vast area stretching from Brisbane out to Goondiwindi and down to the QLD/NSW border. Outside of work, he’s a dedicated husband and father who prioritises time with his family and is also an avid adventurer. You’ll find him exploring rainforests, camping by the dam, or out on the water in his boat. He even has a unique bucket-list ambition: to fly a helicopter one day. “They said they’d be more than happy to help me do that,” Rick says with a smile. “It’s something I definitely want to tackle.”

A Life-Changing Event

Rick’s career before Inclusion Tree was in the intensely physical world of steel fixing and concreting, working on major projects like stadiums. A dirt bike accident, which left him with a T4 spinal cord injury, meaning from the chest down he is paralysed and requires the use of a wheelchair, meant an immediate end to that trade.

“Steel fixing was instantly out of the picture,” Rick recalls. After recovery, he transitioned into office administration for his old company, a role he admits he hated. Seeking a more fulfilling path that could accommodate his new circumstances, he began searching for a career that offered both purpose and flexibility.

Finding a Home at Inclusion Tree

Frustrated by rejections from other employers when he mentioned his wheelchair, Rick’s persistence led him to Inclusion Tree through a serendipitous connection. A conversation with a Plan Manager led to a phone call with his now Team Leader Kelly Dines.

“The biggest surprise for me,” Rick shares, “was how Inclusion Tree is actually structured the way they say it is. The directors… they don’t think they’re better than you. If you have an issue, you ring someone and ask, and it’s not a problem. That open-door policy is real.”

This culture of genuine support and flat hierarchy was a stark and welcome change from the rigid environments of his past.

A Year of Growth & Gratitude

Now, a year into his role, Rick has built a caseload of over 20 participants, largely through word-of-mouth and colleague referrals, a testament to the trust he builds. He sees his biggest achievement not as a single event, but in the daily progress.

“I feel good because I get to help people. Getting someone the funding they truly need feels awesome,” he says. “But it’s a two-edged sword. When the NDIS knocks something back, it cuts just as deep. You really feel for the participant.”

He’s also come to deeply appreciate the unique layers of support within Inclusion Tree, especially the Culture Stewards. “You might say something in passing on a call, and they’ll ring the next day just to check in on you. They actually do what they say they’re going to do.”

Looking Ahead & Words of Wisdom

For the future, Rick is focused on continuous learning, with an interest in the mental health space. He aspires to maybe grow into a Team Leader or Culture Steward role himself, to pay forward the guidance he’s received.

His honest advice for anyone considering this career leap?

Find the right company that will invest in training you, even remotely.
Be meticulous. “Do what you say you will do. If you don’t, you just look like a fool. For people relying on you, that follow-through is everything.”
Check your assumptions. “That’s my steepest learning curve. Always double-check, because if you assume, you’ll rock up to a meeting and nobody’s there.”

What Makes Inclusion Tree Different?

When asked what other companies could learn from his experience here, Rick is clear: “Actually, having that open communication with management. There are no silly questions, only the ones you don’t ask.”

Rick’s journey from the physical grit of steel fixing to the empathetic precision of support coordination embodies the resilience and heart at the core of our work. We are so proud of his first year and excited to support him as he continues to grow, learn, and make a profound impact on the lives of his participants.

Welcome to the team, Rick. Here’s to many more years of adventure and achievement.

Inclusion Tree is always looking for passionate, driven individuals to join our team. If Rick’s story resonates with you, explore our careers page to see how you can grow with us.

The Telepathy Tapes Podcast

hello@inclusiontree.com.au — Tue, 27 Jan 2026 05:55:24 +0000

The Telepathy Tapes Podcast: Amplifying Ability, Talent, and Contribution

At Inclusion Tree we are always on the look out for things we can put a spotlight on to either help people in the community and we have found a podcast that we think does exactly that.

In a world that is slowly learning to see beyond labels, The Telepathy Tapes Podcast stands as a vibrant reminder that people with disabilities aren’t defined by their challenges; they’re elevated by their gifts. Each episode offers a refreshing, deeply human look into the creativity, intelligence, humour, and innovation within disability communities.

Rather than focusing on limitations, the podcast turns the spotlight toward the extraordinary talents and contributions that people with disabilities bring to society, often in ways the world overlooks.

A Platform Built on Respect, Curiosity, and Celebration

The Telepathy Tapes embraces a simple but radical idea: everyone communicates, everyone contributes, and everyone deserves to be heard. Guests aren’t interviewed as subjects of inspiration or sympathy; they’re welcomed as thinkers, storytellers, makers, and experts in their own lived experience.

Listeners encounter artists with rich creative visions, professionals reshaping their industries, advocates driving systemic change, and innovators whose problem‑solving abilities were born from navigating a world not built for them. The result is a tapestry of voices that challenges assumptions and expands our understanding of what talent looks like.

Talent Often Grows in Places the World Doesn’t See

People with disabilities develop unique strengths through lived experience, strengths that the podcast surfaces beautifully.

Creative Perspective

Neurological and sensory differences often lead to original thinking, unconventional approaches, and artistic brilliance. Episodes featuring visual artists, musicians, and writers demonstrating how diverse minds produce work that surprises, delights, and provokes reflection.

Adaptive Innovation

Living in a world not designed for you builds problem‑solving skills. Many guests share how they’ve engineered new methods, tools, or routines not only for themselves but also for others who benefit from their ingenuity.

Emotional Intelligence & Empathy

Disability frequently fosters resilience, patience, and deep emotional insight. These qualities shine through the conversations, reminding listeners that leadership and contribution come in many forms.

Determination & Authenticity

The Telepathy Tapes showcases individuals who navigate barriers with tenacity and humour. Their stories aren’t framed as “against all odds,” but as real examples of human grit, creativity, and personality.

Moving Past Stereotypes: Framing People as Contributors, Not Charities

One of the podcast’s greatest strengths is its refusal to reduce disability to a narrative of struggle. Instead, it models what true inclusion sounds like: curiosity rather than pity, respect rather than assumptions, and partnership rather than patronisation.

By highlighting everyday successes and diverse achievements, the podcast reframes disability as a valued social identity rather than a deficit. It offers listeners a chance to shift from seeing people with disabilities as recipients of care to recognising them as contributors, creators, citizens, entrepreneurs, leaders, and colleagues.

A Growing Community, A Powerful Cultural Voice

With each episode, The Telepathy Tapes is building a community, one connected not by diagnosis, but by the celebration of shared humanity. Family members, educators, support workers, employers, and allies find insight in the stories. People with disabilities find representation, connection, and pride.

The podcast has quickly become more than a platform. It’s a movement pushing us toward a world where:

communication differences are valued,
contribution is recognised in all its forms,
and disability is understood not as a limitation but as a natural, meaningful part of human diversity.

Why This Podcast Matters Now More Than Ever

As discussions about inclusion and accessibility grow louder, The Telepathy Tapes steps in with something society often misses: an authentic chorus of voices from people with lived experience.

It inspires us to ask:

What brilliance have we overlooked because we focused on limitations instead of strengths?
How much richer could our communities be if we created space for every voice?
And how do we build environments where contribution isn’t measured by narrow expectations but celebrated in all the ways it naturally shows up?

The answers lie in stories, stories the podcast brings forward with honesty, humour, and heart.

Listen, Learn, and Celebrate

If you’re looking for a podcast that expands your thinking, deepens your empathy, and introduces you to incredible people you’ll wish you had met sooner, The Telepathy Tapes deserves a spot in your playlist.

It’s more than a series of conversations.
It’s a celebration of human diversity.
It’s an invitation to rethink ability.
And above all, it’s a reminder that talent, value, and contribution thrive in every community, often in the most surprising and beautiful ways.

A Deep Dive into Duty of Care and Dignity of Risk in NDIS Support

hello@inclusiontree.com.au — Fri, 23 Jan 2026 05:24:23 +0000

A Deep Dive into Duty of Care and Dignity of Risk in NDIS Support

At Inclusion Tree, we believe every individual has the right to author their own story. As an NDIS provider, we are dedicated to fostering genuine inclusion and empowerment by balancing two essential principles: Duty of Care and Dignity of Risk. While these concepts form the bedrock of ethical support, misunderstandings often lead to practices that unintentionally limit autonomy and growth. This blog post clarifies these principles and shares how we achieve this balance at Inclusion Tree so we can uphold the rights and ambitions of those we support.

The Spectrum of Support: Defining the Extremes

To understand the relationship, it’s helpful to visualise a Weighing scale. On one end sits Duty of Care, and on the opposite end, Dignity of Risk. They are not enemies, but complementary forces that require careful calibration.

Duty of Care is our unbreakable legal and ethical duty. Everyone in our organisation must avoid doing anything that could harm a participant. Duty of care exists to prevent harm from services like ours and to protect people from neglect or abuse on our part. Some believe duty of care means shielding people from themselves or their mistakes, but this goes too far. The real point is to keep people safe from harm we could cause. Our job is to make sure our actions never injure anyone.

Dignity of Risk is the equally vital human right to self-determination. It is the recognition that taking risks, making choices, and learning from subsequent success or failure is intrinsic to a life of dignity, self-esteem, and personal development. As eloquently framed by Robert Perske in his seminal 1972 work, an “oversupply” of protection “can smother people emotionally, squeeze the life out of their hopes and expectations, and strip them of their dignity.” Every day, people without disabilities make choices involving risk, from financial investments to dietary habits to travel adventures. Dignity of risk asserts that having a disability does not forfeit this universal right to engage in life’s rich and sometimes risky tapestry.

A Necessary Paradigm Shift: Where We Begin Matters

Historically, disability and aged care services have defaulted to the Duty of Care end of the spectrum. Driven by a paternalistic desire to keep people “safe,” services often created highly controlled environments. This overprotection, while perhaps minimising physical risk, frequently resulted a profound limitation on personal freedom, leading to learned helplessness, diminished self-confidence, and psychological harm.

The modern ethos, embodied in the United Nations Convention on the Rights of Persons with Disabilities and the NDIS’s participant-centric model, mandates a paradigm shift. Our starting point must always be Dignity of Risk.

We begin with the assumption that every adult we support has the right to make decisions about their own life. Our role is not to veto but to support. From this foundation of respect and autonomy, we may, in specific, legally defined circumstances, need to discharge our duty of care. We move cautiously from dignity toward duty, not the other way around. This is more than a procedural change; it is a profound philosophical commitment to viewing participants as the experts in their own lives.

The Legal Boundaries: When Duty of Care Rightfully Intervenes

Respecting autonomy is absolute, but it is not without boundaries defined by law and ethics. Our duty of care obligates us to intervene in clear, narrow circumstances:

Imminent Risk of Death or Permanent, Serious Disability: This is a high threshold. An example is an imminent suicide risk, where specific mental health legislation provides a framework for intervention to preserve life. It does not refer to minor injuries or common health risks associated with everyday choices.
Formally Determined Lack of Capacity: This is a critical point. A support worker or provider cannot unilaterally decide that a person lacks capacity. This is a formal legal determination made by a tribunal or court, following a rigorous process that considers medical evidence and the person’s circumstances. It is never our casual judgement.
Involuntary Treatment Orders (e.g., Community Treatment Orders – CTOs): When a specific legal order mandates treatment, our role is to comply with and support its implementation.

In all these exceptions, the key is that the limitation on choice originates from a formal legal process, not from our own discomfort or risk aversion.

Applying the Framework: Everyday Questions Answered

This clarity helps navigate common dilemmas:

“But what about smoking or an unhealthy diet?” Here lies the perfect test for bias. Ask: “Would I have the right to make this choice for myself?” The answer is almost always yes. Adult citizens regularly make lifestyle choices that carry long-term health risks. The people we support retain that same dignity of risk. Our role is to provide accessible information on health impacts, not to impose a prohibition we would not accept for ourselves.
“Aren’t we neglecting people if we let them take risks?” This fear confuses balance with extremism. The continuum has two harmful poles: Overprotection on the duty-of-care end, with Neglect on the dignity-of-risk end. Neglect is a serious legal concept requiring proof of three elements: a duty existed, reasonable steps were not taken, and a serious injury resulted. We actively avoid both ends of the spectrum.

The Inclusion Tree Approach: Supported Decision-Making as Our Compass

We reject a guardianship model in favour of Supported Decision-Making. This means we provide the tools, information, and confidence for individuals to make their own informed choices. To uphold our duty of care within this model, our teams are rigorously trained in taking reasonable steps:

Collaborative Risk-Benefit Analysis: We engage in open, respectful conversations. “What are the potential benefits of this decision? What might the risks be? How could we manage those risks together?” This is a partnership.
Proportional Documentation: We clearly document these discussions, the participants’ expressed wishes, and any agreed-upon risk mitigation strategies. This creates a transparent record of the support process.
Utilising Team and Policy Infrastructure: No support worker is alone in this balance. We leverage team meetings, clinical supervision, and our clear organisational policies to guide complex situations. Referring to these resources is a “reasonable step” that protects both the participant and the supporter.
Focus on the “Least Restrictive Alternative”: In any situation, we ask, “What is the option that provides the necessary support while intruding the least on the person’s autonomy and freedom?”

Our Unwavering Commitment

The journey toward a truly inclusive society is paved with the recognition that a life without risk is a life without meaningful growth. At Inclusion Tree, we are not risk eliminators; we are facilitators of empowered living. We stand beside you, providing the scaffold for your choices, not the cage.

We follow Max Barrows’s advice: “Life is about learning from the mistakes that you make… please don’t protect us too much or at all from living our lives.” Our promise is to support your right to take risks, care for you responsibly, and help you build the life you want. If you want to talk about how these ideas affect your support plan, please speak with your Inclusion Tree coordinator. Together, we can make sure your support helps you reach new possibilities, not hold you back.

Because inclusion, at its heart, is about having the freedom, the support, and the dignity to write your own story, one choice at a time.